Service
We value the opportunity to serve the sick, one another, the community and society through the utilization of our skills and giftedness. We strive for excellence and continuous improvement in our service, making the human touch of compassion a vital component in the healing process.
- We respond to the needs of each person by taking into consideration the whole person: body, mind and spirit
- We continuously improve the quality of our service through the encouragement of self-directed work teams and employee empowerment
- We promote wellness within the community we serve through health education, health screening and health promotion
- We advocate a new healthcare delivery system that provides dignified access to an adequate level of health services
- We assume our obligation to share our unique gifts and skills to improve the living conditions of humanity
Human Dignity
We reverence all human life, promote the dignity of each human being and share in one another’s gifts in ways that preserve a sense of self-worth and equality. We foster responsive, value-driven cultures, structures and processes that promote basic human rights, individual growth, and effective use of talents and development of maximum potential.
- We respect the unique personhood of every individual with whom we come in contact in the provision of our services
- We encourage open, honest and timely communication between all levels of the organization
- We value the talents and giftedness of each person and appropriately recognize individual contributions to organizational goals and success
- We create an atmosphere that fosters mutual respect, recognizes one another’s worth and enhances self-esteem
- We provide a compensation system that is internally equitable and externally competitive
Presence
We enrich interactions and encounters with those we serve, with those to whom we minister and with those with whom we collaborate through our total attentiveness to each person and to each situation.
- We provide compassionate care to our patients by entering into their pain and suffering
We give to every person with whom we interact our undivided attention
- We create a welcoming space into which others feel free to enter
- We receive every person we serve as a guest
Wisdom
We exercise responsible stewardship, using available resources to maintain the critical balance of addressing individual and community health needs while sustaining the institution’s long-term financial strength. We use processes which enable us to discover what is true and right in making decisions which call us to just actions.
- We act ethically and with integrity, honesty and confidentiality in all our dealings
- We carefully balance the needs of charity with the demands of justice
- We carefully balance the need for continually improving quality with the need to control healthcare costs
- We foster the free exchange of ideas, innovation and teamwork and seek guidance and input prior to decision-making
- We collaborate with physicians and other healthcare providers to assure effective and efficient use of all types of resources
- We use resources wisely and strive for reasonable financial returns to enable us to continue our mission
